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Network Support Services

Network Support Services  (B078000)

This program offers a broad foundation of knowledge and skills in current network technologies for Local Area Networks (LANs), Wide Area Networks (WANs), and the Internet.

Through classroom work, computer-aided instruction, hands-on labs, and team projects, the student will learn the skills necessary to install, support, and perform day to day administrative tasks for single and multiple domain networks.

The content includes, but is not limited to, instruction in computer literacy; software application support; basic hardware configuration and troubleshooting; networking technologies, troubleshooting, security, and administration; and customer service and human relations skills. 

George Stone Technical College, as a Cisco Networking Academy and Microsoft IT Academy, includes course material to help prepare the student for the Microsoft MTA Networking, CompTIA Network+, and Cisco CCENT certification exams.

Program content includes the following courses:

OCPS Title Course # Hours
A Information Technology Assistant OTA0040 150
B Computer Support Assistant EEV0504 150
C Network Support Help Desk Assistant CTS0022 150
D Network Support Administrator CTS0023 150
E Senior Network Administrator CTS0024 150
F Wireless Network Administrator CTS0029 150
G Data Communications Analyst EEV0317 150
    Program Length: 1050 Hours


Program Times

Status Times Frequency
Full Time - Day


                  NOT AVAILABLE

Part Time - Day
Full Time - Evening 2:15PM - 9:00PM MTWR
Part Time - Evening 2:15PM - 5:15PM MTWR
Part Time - Evening 6:00PM - 9:00PM MTWR


Program Costs

Estimated for Florida Residents

Tuition: $3,034.50

Books: $465 - $500

Supplies: $50 - $75

Total: $3,549.50 - $3,609.50

Estimated for Non-Residents

Tuition: $12,211.50

Books: $465 - $500

Supplies: $50 - $75

Total: $12,726.50 - $12,786.50


Industry Salaries

Salary Rate: $26,480 - $58,373

Pensacola Average: $49,878

State Average: $57,491

National Average: $40,828

Instructor Contact Information

Phone: 850-941-6200 Ext. 2363


Location: Building 3, Room 324

Office hours: Monday through Wednesday 11:30AM - 9:00PM and Thursday 12:00PM - 9:00PM

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